Q: How far in advance should I place my order?
A: We recommend placing your order at least 72 hours in advance, especially for large or custom events. For weddings or full-service events, we suggest booking several weeks (or months) ahead to ensure availability.

Q: What areas do you serve?
A: We cater throughout the greater Chicagoland area, including both the city and suburbs. Weddings within Chicago are handled by our sister brand, Made-Chicago.

Q: Is there a minimum order?
A: For drop-off catering, our minimum is typically 10 guests. For full-service events, minimums vary depending on the event scope—please inquire for details.

Q: How do I place an order or request a quote?
A: You can fill out our inquiry form, email us directly, or call to speak with a coordinator. We'll respond quickly with a tailored quote or next steps.

Q: Do you deliver and set up?
A: Yes! Drop-off orders are delivered and set up for immediate service. Full-service events include complete setup, staffing, and breakdown.

Q: What’s your cancellation policy?
A: We understand plans change. Orders canceled at least 48 hours in advance may be eligible for partial or full refunds. Weddings and full-service events have separate cancellation terms, which we’ll share during booking.

Q: What’s the difference between Catering Made Simple and Made-Chicago?
A: Catering Made Simple handles weddings in the Chicago suburbs. Made-Chicago is our city-based wedding division, focused on urban venues and modern couples. Both brands share the same commitment to quality and service.

Q: Do you help with rentals or event staffing?
A: Yes—we can coordinate rentals (tables, chairs, serving ware) and provide experienced event staff for setup, service, and cleanup.

Q: How do I get started?
A: Use our contact form to tell us about your big day. We’ll follow up with availability, menu ideas, and planning support.

We’re happy to help. Reach out anytime and a member of our team will walk you through the process.